Disclaimer: Rearth USA is not responsible for any international return postage for order placed and shipped outside of the US.
Shipping Policy & Rates
Shipping rates are based on package weight, size, and distance shipped. We ship via UPS or USPS for shipments within the United States. International shipments are via USPS First Class or Priority Mail.
Please see the Shipping Policy & Rates page
Rearth USA shall automatically charge and withhold the applicable 9.99% sales tax for orders to be delivered to addresses within Louisiana. For orders shipped to other states and countries, you are solely responsible for all sales taxes or other taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Rearth USA shall have the right to refuse or cancel any orders placed for a product listed at the incorrect price. Rearth USA shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Rearth USA shall promptly issue a credit to your credit card account in the amount of the incorrect price.
REARTHUSA PRODUCTS LIMITED WARRANTY
HOW TO FILE A WARRANTY CLAIM?
Please inspect your order when it arrives to you immediately.
You have 90 days to report your
claim to us on the date your item has arrived.
Email us your information to firstname.lastname@example.org with the product you
are filing the claim for. Once our claim staff receive your email they will
reply back with our claim instructions process.
REARTHUSA LIMITED WARRANTY
Rearth Products, LLC and its affiliated companies worldwide (Rearth Ringke, Ringbo, Verco) warrants our Rearth products against defects in material or workmanship for a period of 90 days from the original date of purchase of the product by a consumer (the Warranty Period). Rearth does not warrant, and is not responsible for, any smart phone or other device made by anyone other than Rearth. If a material or workmanship defect arises with regard to any Rearth product, and a valid claim is received within the Warranty Period, Rearth will (i) repair the Rearth product using new or refurbished parts or (ii) replace the Rearth product with a new or refurbished Rearth product. For purposes of this limited warranty, refurbished means a product or part that has been substantially returned to its original specifications. In the event of a defect, these are your exclusive remedies.
Once Rearth receives your returned Product, Rearth will evaluate your claim (typically within 7-10 business days) to determine whether the returned Product does not conform to this limited warranty. If Rearth determines that there is no trouble found with your returned Product or the returned Product is not eligible for warranty service, Rearth will ship the Product back to you, at Rearths expense. If Rearth determines that there is a warranted defect in the Product, Rearth will, at its option, remedy the defect as set forth below in this limited warranty. Rearth is not liable for Products that are damaged or lost in transit to Rearth. We recommend that you ship your returned products to Rearth via a trackable shipment method. Domestic customers are responsible for all shipping fee. Customers located outside of the USA, are responsible for all shipping cost.
Lifetime Replacement Warranty: All products under the Lifetime Replacement Warranty will be eligible to receive a one time replacement for the life of the product.
Please note: Our warranty covers one replacement, which does not have a
warranty and cannot be refunded.
WHAT IS NOT COVERED?
- Normal wear and tear of Product use
- Misuse, lack of care, mishandling, accident, abuse or other abnormal use
- Use of the Product other than for its intended purpose
- Damage caused by improper or unauthorized repair or maintenance
- Product that has been modified or altered
- Any product that is not manufactured by Rearth (including, without limitation, any non-Rearth product that is used in connection with the Product)
Exclusions and Limitations
Except for the limited warranty expressly set forth above or to the extent restricted or prohibited by applicable law, Rearth expressly disclaims any and all other warranties express or implied, including any warranty of quality, merchantability, or fitness for a particular purpose, and you specifically agree that Rearth shall not be liable for any special, incidental, indirect, punitive, or consequential damages for breach of any warranty of any type on this product. In addition to and without limiting the generality of the foregoing disclaimers, the limited warranty does not, under any circumstances, cover the replacement or cost of any electronic device or personal property inside or outside of the product.
Rearth's Limited Warranty does not cover misuse, accident, or abuse; damage to any non-Rearth product; shipping or other costs associated with returning the product to Rearth; or incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
For specific instruction on how to obtain warranty service, call us at +1-469-250-1307 or fill out the form below.
EXCEPT AS EXPRESSLY SET FORTH ABOVE IN THIS LIMITED
WARRANTY, REARTHUSA MAKES NO OTHER EXPRESS OR IMPLIED WARRANTIES TO THE EXTENT
PERMITTED BY LAW AND SPECIFICALLY DISCLAIMS AND EXCLUDES ALL IMPLIED
WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
NON-INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IF SUCH DISCLAIMER OF ANY IMPLIED WARRANTY IS NOT PERMITTED
BY LAW, THE DURATION OF ANY SUCH IMPLIED WARRANTIES IS LIMITED TO THE DURATIONS
SET FORTH IN THIS LIMITED WARRANTY. SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
MAY LAST, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM JURISDICTION TO JURISDICTION.
LIMITATION OF LIABILITY
IN NO EVENT SHALL REARTHUSA OR ITS SUPPLIERS SHALL BE LIABLE
TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL
OR EXEMPLARY DAMAGES ARISING OUT OF THE USE OF THE PRODUCT, INCLUDING, WITHOUT
LIMITATION, PROPERTY DAMAGE, LOSS OF VALUE OF THE PRODUCT OR ANY THIRD PARTY
PRODUCTS THAT ARE USED IN OR WITH THE PRODUCT, OR LOSS OF USE OF THE PRODUCT OR
ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE PRODUCT, EVEN IF REARTHUSA
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REARTHUSA HAS NO LIABILITY
FOR ANY DAMAGE OR DESTRUCTION TO CONSUMER ELECTRONICS DEVICES OR OTHER PERSONAL
PROPERTY THAT ARE IN THE PRODUCTS, INCLUDING, WITHOUT LIMITATION, LAPTOPS, CELL
PHONES, MP3 PLAYERS, DVD PLAYERS OR HANDHELD DEVICES, OR ANY LOSS OF DATA
CONTAINED IN THE FOREGOING DEVICES. NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT
INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES
REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT
(INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE LIABILITY OF REARTHUSA AND ANY
OF ITS SUPPLIERS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE
PRODUCT. SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO YOU.