Rearth USA

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Terms and Conditions


COPYRIGHT AND TRADEMARK NOTICE

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this RearthUSA LLC Copyright ©2003-2012, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.


Credit Cards

We accept the following credit cards: Visa, MasterCard, American Express, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order or a rejection of your credit card by the credit card processing company for an address mismatch.

We also accept all payment methods offered through Paypal. Paypal is a secure payment method that is used by over 100 million users all over the world. You may set up a PayPal account while checking out of our shopping cart or directly through PayPal.com. Paypal gives you the option of setting up a secure user profile, which saves your personal information for future Paypal payments. Paypal also gives you the option of paying without a Paypal account.


MULTIPLE PRODUCT ORDERS

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.


ORDER ACCEPTANCE

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Rearth USA reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.


OTHER CONDITIONS

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Rearth USA signs them or not. We reserve the right to make changes to this site and these Conditions at any time.


OUT-OF-STOCK PRODUCTS

There may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. We will ship your product as it becomes available.


Privacy & Security

Rearth USA doesn't like it when someone gives away our personal information and neither do you! That's why we don't rent, sell or share your personal information with anyone. Our Privacy Policy details how your personal information is collected and how your personal information may be used.

Rearth USA has a secure site certificate from GeoTrust that is used to secure the check-out process. GeoTrust uses the industry's most rigorous validation practices and guarantees the site is authentic. GeoTrust guarantees secure transmission of your information in a secure transaction.

Rearth USA has been Verified with Paypal since 2009. Verification increases the security of the PayPal network. Verified members have successfully completed PayPal's verification system to establish their identity.

When you place an order through RearthUSA.com, your personal information is securely encrypted through VeriSign® a Trust Seal services on a secure server. VeriSign's powerful encryption prevents access to our customers' credit card and personal information. No one has the ability to access your order form information. We utilize industry standard Secure Sockets Layer (SSL) encryption to process your order. 256-bit encryption scrambles your transmissions when crossing the Internet. Encryption takes meaningful text and numbers and scrambles them into a set of numbers that has no meaning before transmitting. This high level of security is designed to give you peace of mind while you place online orders at RearthUSA.com

  Encrypted Data Transmission     Identity Verified     Malware Scan


To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions our RearhUSA.com site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time within 30 days.


Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Rearth USA is not responsible for the actions of third parties.


Returns, Exchanges, and Cancellations

Please see the Return, Exchange, and Cancellation Policy page for information.

Disclaimer: Rearth USA is not responsible for any international return postage for order placed and shipped outside of the US.

Shipping Policy & Rates

Shipping rates are based on package weight, size, and distance shipped. We ship via UPS or USPS for shipments within the United States. International shipments are via USPS First Class or Priority Mail.
Please see the Shipping Policy & Rates page for information.


Taxes

Rearth USA shall automatically charge and withhold the applicable 9.99% sales tax for orders to be delivered to addresses within Louisiana. For orders shipped to other states and countries, you are solely responsible for all sales taxes or other taxes.


Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Rearth USA shall have the right to refuse or cancel any orders placed for a product listed at the incorrect price. Rearth USA shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Rearth USA shall promptly issue a credit to your credit card account in the amount of the incorrect price.

Warranty Information

REARTHUSA PRODUCTS LIMITED WARRANTY

HOW TO FILE A WARRANTY CLAIM?

Please inspect your order when it arrives to you immediately. You have 90 days to report your claim to us on the date your item has arrived.

Email us your information to warranty@rearthusa.com with the product you are filing the claim for. Once our claim staff receive your email they will reply back with our claim instructions process.

REARTHUSA LIMITED WARRANTY

Rearth Products, LLC and its affiliated companies worldwide (Rearth Ringke, Ringbo, Verco) warrants our Rearth products against defects in material or workmanship for a period of 90 days from the original date of purchase of the product by a consumer (the Warranty Period). Rearth does not warrant, and is not responsible for, any smart phone or other device made by anyone other than Rearth. If a material or workmanship defect arises with regard to any Rearth product, and a valid claim is received within the Warranty Period, Rearth will (i) repair the Rearth product using new or refurbished parts or (ii) replace the Rearth product with a new or refurbished Rearth product. For purposes of this limited warranty, refurbished means a product or part that has been substantially returned to its original specifications. In the event of a defect, these are your exclusive remedies.

Once Rearth receives your returned Product, Rearth will evaluate your claim (typically within 7-10 business days) to determine whether the returned Product does not conform to this limited warranty. If Rearth determines that there is no trouble found with your returned Product or the returned Product is not eligible for warranty service, Rearth will ship the Product back to you, at Rearths expense. If Rearth determines that there is a warranted defect in the Product, Rearth will, at its option, remedy the defect as set forth below in this limited warranty. Rearth is not liable for Products that are damaged or lost in transit to Rearth. We recommend that you ship your returned products to Rearth via a trackable shipment method. Domestic customers are responsible for all shipping fee. Customers located outside of the USA, are responsible for all shipping cost.

Lifetime Replacement Warranty: All products under the Lifetime Replacement Warranty will be eligible to receive a one time replacement for the life of the product. 

Please note: Our warranty covers one replacement, which does not have a warranty and cannot be refunded.

WHAT IS NOT COVERED?

  • Normal wear and tear of Product use
  • Misuse, lack of care, mishandling, accident, abuse or other abnormal use
  • Use of the Product other than for its intended purpose
  • Damage caused by improper or unauthorized repair or maintenance
  • Product that has been modified or altered
  • Any product that is not manufactured by Rearth (including, without limitation, any non-Rearth product that is used in connection with the Product)

Exclusions and Limitations

Except for the limited warranty expressly set forth above or to the extent restricted or prohibited by applicable law, Rearth expressly disclaims any and all other warranties express or implied, including any warranty of quality, merchantability, or fitness for a particular purpose, and you specifically agree that Rearth shall not be liable for any special, incidental, indirect, punitive, or consequential damages for breach of any warranty of any type on this product. In addition to and without limiting the generality of the foregoing disclaimers, the limited warranty does not, under any circumstances, cover the replacement or cost of any electronic device or personal property inside or outside of the product.

Rearth's Limited Warranty does not cover misuse, accident, or abuse; damage to any non-Rearth product; shipping or other costs associated with returning the product to Rearth; or incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

For specific instruction on how to obtain warranty service, call us at +1-469-250-1307 or fill out the form below.


WARRANTY DISCLAIMERS

EXCEPT AS EXPRESSLY SET FORTH ABOVE IN THIS LIMITED WARRANTY, REARTHUSA MAKES NO OTHER EXPRESS OR IMPLIED WARRANTIES TO THE EXTENT PERMITTED BY LAW AND SPECIFICALLY DISCLAIMS AND EXCLUDES ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF SUCH DISCLAIMER OF ANY IMPLIED WARRANTY IS NOT PERMITTED BY LAW, THE DURATION OF ANY SUCH IMPLIED WARRANTIES IS LIMITED TO THE DURATIONS SET FORTH IN THIS LIMITED WARRANTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION.

LIMITATION OF LIABILITY

IN NO EVENT SHALL REARTHUSA OR ITS SUPPLIERS SHALL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF THE USE OF THE PRODUCT, INCLUDING, WITHOUT LIMITATION, PROPERTY DAMAGE, LOSS OF VALUE OF THE PRODUCT OR ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE PRODUCT, OR LOSS OF USE OF THE PRODUCT OR ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE PRODUCT, EVEN IF REARTHUSA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REARTHUSA HAS NO LIABILITY FOR ANY DAMAGE OR DESTRUCTION TO CONSUMER ELECTRONICS DEVICES OR OTHER PERSONAL PROPERTY THAT ARE IN THE PRODUCTS, INCLUDING, WITHOUT LIMITATION, LAPTOPS, CELL PHONES, MP3 PLAYERS, DVD PLAYERS OR HANDHELD DEVICES, OR ANY LOSS OF DATA CONTAINED IN THE FOREGOING DEVICES. NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE LIABILITY OF REARTHUSA AND ANY OF ITS SUPPLIERS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE PRODUCT. SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.